Who Needs Cleansing Water’s Services?

Cleansing Water’s services can benefit people of all ages who need caring and compassionate in-home care.

We also provide relief and respite to family caregivers, who are challenged to find time to manage work life, family life, personal time and care giving responsibilities.

Cleansing Water’s clients include:

  • Families in need of professional, licensed care giving help for aging parents or other relatives
  • New mothers who need assistance or relief from the round-the-clock responsibilities that come with caring for newborn babies
  • Alzheimer’s patients
  • Post-surgical patients
  • Anyone who needs reliable, trained help with the activities of daily living, including transportation to and from appointments, meal preparation, housekeeping, and companionship.

What Areas Does Cleansing Water Serve?

Cleansing Water provides in-home health care services to residents of  these Northern Virginia counties:

  • Fauquier County
  • Culpeper County
  • Rappahannock County
  • Prince William County
  • Loudoun County
  • Warren County

What Does In-Home Care Cost?

Your cost of in-home care depends on a number of factors, including:

  • type of care needed (licensed nursing, registered nurses, certified nursing aides, or health care aides)
  • amount of time needed each week

Are Your Services Covered By Insurance?

Most insurance companies only cover skilled services that have been prescribed by a physician.  You can call your insurance company to verify benefits.  However, Long-Term Care Insurance sometimes does provide a small stipend to help cover the costs of home health care.

What is Long-Term Care Insurance?

Long-term care insurance is a relatively new type of insurance that helps to cover the expenses accrued from all types of long-term care.  Unlike traditional medical care, long-term care generally helps an individual maintain their current lifestyle.  It may not help an individual to get better, but it will help to ensure stability and comfort.

How Do We Start?

Our office staff will set up an appointment time with our nurse supervisor for a free in-home assessment.  The nurse will meet with the client and their family to help devise a care plan and potential schedule for care in the home if needed.  While in the home, the nurse will do a fall risk assessment to determine the client’s level of safety and make suggestions to help make the environment safer if needed.

Is Your Agency Licensed?

Cleansing Water is licensed through the Commonwealth of Virginia, Department of Health.

How Do You Ensure Your Caregivers Are Qualified?

We only place caregivers who are able to meet the highest of standards.  They must pass a written exam, have a clean background check and are screened.  The Department of Health requires 12 Continuing Education Units per year for every CNA. Cleansing Water exceeds Virginia state standards by requiring all of our home health staff — not just our CNAs — to maintain 12 CEUs annually.

What Happens If My Caregiver is Sick or Needs to Take Time Off?

We do everything possible to cover all of our shifts.  If you are flexible, and our caregiver can come a different day, we would be happy to do that.  If you have a need for a specific day that your caregiver is unable to fill, we will gladly try to fill it with one of our other staff caregivers.

What Will a Care Manager Do For Me?

Care Managers are able to perform an unbiased evaluation of the client’s mental, physical, social,and financial functioning. Care Managers also check in with daily phone calls and regular visits to the home which is one of the reasons why clients choose Care Management.

Is There a Minimum Number of Hours for a Shift?

No, but we have found that 4-hour shifts are productive and cost-efficient, compared to the higher cost of a 2-hour shift.  The length of a shift is what the client needs.

Will I Have the Same Caregiver In My Home Each Time?

We try to provide continuity but also recognize the need for additional staff to be familiar with your case.

If I’m Unhappy With a Caregiver, What Do I Do?

We encourage all our clients to call our office immediately if they feel there may be a conflict with the assigned caregiver.  We want the best fit for the client.

How Will I Be Billed?

Weekly invoices are generated and mailed every Wednesday.